Tuesday 19 November 2013

HP EliteBook 820/840/850 Network Driver under SCCM 2012 WinPE

Hey guys,

Ran into an interesting issue today that I should have probably known about but didn't. Was trying to image a brand new Haswell based HP EliteBook 840 G1 and no matter which driver I added to my Boot Image in SCCM 2012, it would come up with the "Network adapter not found" or something along those lines. I am doing Windows 7 image for this machine so I downloaded Windows 7 drivers to use during the task sequence, and used the exact same network driver for the WinPE portion. As nothing was working I tried doing a quick search online and some people reported similar problems on other HP hardware and had success with older drivers. I tried older drivers, as well as drivers for Windows 8.1, but still nothing. I did more digging, and found out that WinPE for SCCM 2012 SP1 CU3 is based on Windows 8. Once I inserted the Windows 8 driver, the network came up without issue! So I guess these drivers are very OS specific.

I have always used Windows 7 drivers in all my deployments here in WinPE and they always seemed to have worked, but to my surprise not Windows 7 or even Windows 8.1 drivers worked, it had to be the exact Windows 8 driver.

Hope this saves people some frustration!



17 comments:

  1. Hi Dmitri,
    Thanks for this solution, i had the same issue with EliteBook 840G1 with Win7 x86

    Inject or test drive during task sequence
    http://myitforum.com/cs2/blogs/nbrady/archive/2011/08/31/missing-nic-driver-in-winpe-boot-image-no-problem.aspx

    Kind Regards,

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  2. I had an identical problem with Win7 x64 on EliteBook 840G2.
    This post solved my problem. (who would have known that a driver that is for WIndows 8.1 and newer OS'es is the driver required for Windows 7). Good find! Thank you very much Dmitri Bobko for saving people like me a lot of frustration by posting it.

    ReplyDelete
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  4. I have faced this issue in some other HP model when I used windows 8 on it, and all the drivers stopped working. And with that problem, I have lost all my law assignment files which I have to submit next. But then my friend got my back by finding help in law assignment writing service online. And that amazing service gets me all the assignments on time with perfection.

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  5. Hi,It is quite hard to retrieve HP EliteBook 820/840/850 network driver in WinPE. HP released the diagnostic program called iPAQ Deployment Utility which can deploy the drivers onto WinPE environment., This is something you might ask yourself when you are in a hurry to write my college homework, need to finish this and cannot do it alone.

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  14. Thanks for sharing your experience! It's fascinating how specific driver compatibility can be, especially in specialized scenarios like SCCM deployments. Your solution of using the exact Windows 8 driver for WinPE might just save a lot of troubleshooting time for others facing similar issues. It's a reminder that even the smallest details, like driver versions, can have a big impact. By the way, if anyone's looking to buy computer parts for such deployments, keeping these insights in mind could be crucial.

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